What to look at
Reports break your bookings down by day and time, by service, and by team member.
Questions worth asking
- Which hours are consistently full, and which are never booked?
- Which services bring in the most, rather than the most bookings?
- Where are cancellations and no-shows concentrated?
Acting on it
Shift your working hours towards demand, take a deposit on the services that get cancelled most, and give your busiest provider more of the services people actually want.
Small numbers
A handful of bookings is not a trend. Compare a period long enough to be meaningful before changing anything.